Rental Terms
All vehicle rentals are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or vehicle pickup. This document outlines the terms, conditions, insurance provisions, fees, and your obligations related to the rental. In case of any discrepancies between these Terms and the Rental Agreement, the terms in the Rental Agreement will prevail.
Eligibility Criteria
Requirements for Vehicle Rental
- To rent a vehicle from Car Hire in Penarth, drivers must be at least 21 years old, although age restrictions may differ based on the vehicle type. Those under 25 may incur extra charges. A valid driving licence suitable for the vehicle category must be held for the minimum duration stated in the Rental Agreement. Renters are required to present valid identification and proof of current address, along with payment details and a security deposit. Additional requirements may be outlined in the Rental Agreement.
Booking and Payment Process
- Reservations can be completed via our website, by telephone, or directly at our Penarth office. A deposit may be necessary to confirm your booking. Full payment and a security deposit are usually collected at the time of vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment systems.
Vehicle Pickup and Drop-off
- At the time of vehicle collection, it is crucial to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be created and signed to document the state of the vehicle. Upon return, the vehicle should be in the same condition as when collected, accounting for standard wear and tear. Any new damage will be evaluated and charged as necessary. The vehicle must be returned with the same fuel level as at collection; refueling charges will apply if it is returned with less fuel. If you expect to return the vehicle late, please inform us as soon as possible, as additional fees may be incurred. You are accountable for any parking fines, traffic violations, or charges that occur during the rental period, along with an administrative fee.
Insurance and Liability Details
- All rentals include basic third-party insurance. You can find full coverage details and excess amounts in the Rental Agreement. Options for additional insurance are available to help minimize your financial liability. We suggest reviewing these options thoroughly. You will be liable for any damage or loss up to the excess amount, except when additional insurance is in place. Damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, irrespective of insurance coverage.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice given. For precise details, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges, which will be outlined in your agreement.
7. Restricted Activities
Prohibited Uses of the Vehicle
- The vehicle must not be used for any unlawful activities. Activities such as racing, rallying, off-roading, or other dangerous maneuvers are prohibited. Transporting hazardous materials is not allowed. Sub-letting the vehicle or permitting unauthorized drivers is forbidden. Driving under the influence of alcohol or drugs is strictly prohibited. The vehicle should only be used for its intended purpose, adhering to passenger and weight limits. Operating the vehicle outside of the specified geographical boundaries without prior consent is not permitted.
Breach of these terms may lead to rental cancellation and extra fees.
8. Liability Restrictions
To the fullest extent allowed by English and Welsh law, Car Hire Penarth will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims is limited to the rental amount paid in the past 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Local Legal Framework
These Terms are governed by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the English and Welsh courts.
10. Modifications to Terms
We reserve the right to amend these Terms at any time. Updates take effect immediately once published on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Penarth Car Hire Services
Riverside Way, Penarth CF64 1AB, UK
Contact Number::
441278310129
Contact Email::
{{ email }}